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Privacy policy

Privacy policy

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on who we are, how and why we collect, store, use, and share your personal information. It also explains your rights in relation to your personal information and how to contact us if you have any questions or complaints. This “Privacy Policy” or “Policy” refers to this privacy policy.

Scope of this Privacy Policy

This Privacy Policy applies when you visit or use our website, services, and other activities that refer or link to this Privacy Policy (each, a “Service”). This Privacy Policy may be supplemented by additional privacy statements or notices provided in certain parts of the Service or during interactions with you.

This Privacy Policy applies when you visit or use our website, services, and other activities that refer or link to this Privacy Policy (each, a “Service”). This Privacy Policy may be supplemented by additional privacy statements or notices provided in certain parts of the Service or during interactions with you.

This Privacy Policy was last updated on January 2025.

Key Terms

  • We, Us, Our: Elcara L.L.C-FZ and its subsidiaries and affiliates.
  • You, Your: References to the individual or entity accessing our website or Services.
  • Personal Information: Any information that identifies or can identify an individual.

Personal Information We Collect About You

We may collect and use the following personal information about you:

  • Name, email address, telephone number, and company details.
  • Information to verify your identity (e.g., date of birth).
  • Gender information.
  • Location data.
  • Billing, transaction, and payment card information.
  • Personal or professional interests.
  • Professional presence (e.g., LinkedIn profile) and, for freelancers, CVs or other professional information.
  • Contact history, purchase history, and saved items.
  • Information from accounts you link to us (e.g., social media accounts like Facebook).
  • Information collected from credit or financial checks.
  • Information on how you use our website or IT systems.
  • Responses to surveys, competitions, and promotions.

This personal information is required to provide our Services. Failure to provide requested information may delay or prevent us from delivering the Services.

How We Collect Your Personal Information

We collect personal information directly from you through

  • In-person interactions, phone calls, emails, or messages.
  • Information uploaded via our website or database.

We may also collect personal information from:

  • Publicly available sources.
  • Third-party service providers (e.g., payment processors or customer verification services).
  • Cookies and tracking tools on our website (refer to the Cookies section below).

Cookies

A cookie is a small text file placed on your device when you use our Services. Cookies help us recognize your device, store preferences, and track your usage of our Services.

For example, cookies enable us to:

  • Track how often you visit the website and which pages you access.
  • Collect traffic data and location information.

You can manage cookie preferences through your browser settings or by clearing cookies from your device. Note that some functionality may be affected if cookies are disabled.

How and Why We Use Your Personal Information

We process your personal information for the following purposes

Where Your Personal Information Is Held

Your information may be stored at:

  • Our offices and those of affiliates, service providers, and agents.
  • Cloud-based storage systems used by Elcara.

Your Rights

You have rights regarding your personal information, including the right to:

  • Access the information we hold about you.
  • Request corrections or deletions of your information.
  • Withdraw consent for certain processing activities.

Promotional Communications

You consent to receive promotional materials from us. If you wish to opt out, you can contact us (see the “How to Contact Us” section below).

Keeping Your Personal Information Secure

We use technical and organizational measures to ensure your personal information is secure, including safeguards to protect against unauthorized access or breaches.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated through our website or by email. Please review updates carefully before continuing to use our Services.

How to Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Elcara L.L.C-FZ
Email: info@elcara.xyz

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